The Genesys Voicegenie product is the type of product that has a high price tag to install and probably to get support too. You'll have to ask the maintainers for some help. If that isn't possible, you could consider using a small Asterisk server as a kind of Session Border Controller to interface between the Internet and the private LAN subnet (using two ethernet interfaces), but that solution is probably beyond the scope of what can be covered by a few posts on Experts Exchange.