Question : Novell Client no longer prompts for login. Urgent weekend fix needed.

This has become an urgent problem. I've spent all weekend on it and need another "set of eyes".

Here is the problem, starting on Thursday I started getting calls about people being prompted to login to the Windows Workstation instead of Novell. Each day it seemed to spread to more and more computers to where it's effected every machine on my network. Usually, this would be a NWGina.dll vs MSGina.dll but in this case it is not. I check all that out and it's fine.

What did I change?
I was doing some house cleaning the other day and may have unknowingly changed a setting that is causing this. I moved a couple ZENWorks policies from the Workstation package to the User package just before this started.

Attempted fixes?
I have since put things back the way they were and waited for the refresh time. I've been shutting down, rebooting and still get nothing. I even changed the enforcement to system startup to try and rule out a user login triggering the event. NOTHING works. I have also tried reinstalling the client on a few computers, nothing.

I posted this in the ZEN Forum early yesterday but am not getting a response. I feel it falls in to both categories and hope to get more help here. Any ideas would be GREATLY appreciated.

Thanks.

Answer : Novell Client no longer prompts for login. Urgent weekend fix needed.

Figured this one out. I think I may have also discovered a bug, but then again maybe what happened was common knowledge.

According to this TID: http://www.novell.com/support/php/search.do?cmd=displayKC&docType=kc&externalId=10086499&sliceId=&docTypeID=DT_TID_1_1&dialogID=74040601&stateId=0%200%2074032989

"ZENworks for Desktops Management Agent Policy" setting for "Display ZfD Authentication Dialog (Note: Client32 login displayed if installed)" is being adhered to even if the Novell Client for Windows NT/2000/XP is installed. Well, in my situation, I already had client 4.9x installed with ZENWorks client for desktops 4.0.1.x. What happened to me was that when I moved the "ZENworks for Desktops Management Agent Policy" from a Worksation package to a User package, this bug kicked in where the registry setting: [HKEY_LOCAL_MACHINE\SOFTWARE\Novell\NWGINA] was set to: "PassiveMode"=dword:00000001

That registry setting was keeping the Novell client from being displayed on boot. So I had to create a ZEN Application that deleted that entry, assigned it to all Workstations and ran it on system startup. That solved the problem.

Now that it is Sunday at 10:45am, I can enjoy my weekend.