Question : Trend Micro INternet Security Pro

Ok so i have someone using Trend micro internet security pro. He is using himachi vpn which is via logmein.com
The only way he can connect via vpn is if he disables the firewall. What do i need to add as an exception so the vpn will work?

THanks

Answer : Trend Micro INternet Security Pro

I've summarized the instructions for you here:

To set the Personal Firewall to allow or block connections from specific programs, do the following:

   1. Open the Trend Micro Internet Security main console by doing any of the following:
          * Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.
          * Double-click the Trend Micro Internet Security icon on the lower right corner of your screen.
   2. Click Home Network & Firewall Controls on the left panel.
   3. Under Personal Firewall, click Settings.
   4. On the Personal Firewall Settings screen, make sure there is a checkmark in the Activate the Personal Firewall checkbox.
   5. Click Advanced Settings.
   6. Click the Program Control tab.


For some diagrams demonstrating this, you can follow this link at Trend Micro itself:
http://esupport.trendmicro.com/Pages/How-do-I-set-the-Personal-Firewall-of-Trend-Micro-Internet-Security-20.aspx

Hope this helps
Thanks