Question : issue with Outlook Web Access on laptops with external/internal dns

Here's my issue.
Our extenernal domain is mail.test.com
our internal domain is mail.test.local
Server is Windows 2008 SBS /w Exchange 2007

Our laptops need to access Outlook Web Access by going to https://mail.test.com/owa when they are both in the office and out of the office however the laptops cant get to OWA from inside the network.

inside the office network if i ping mail.test.com i get the external ip adress, however the page cant be found. If i use https://mail.test.local/owa i do get to the OWA website.

I realize if these werent laptops, i could create a A record pointing internal users that go to mail.test.com to our internal IP adress, but since they are laptops, if I did that would they not connect since the record would point to 192.168.1.2?

Answer : issue with Outlook Web Access on laptops with external/internal dns

Hi.

You will need to create a new forward lookup zone on your internal DNS server for test.com.  In that zone, create a Host A record for mail and point it to the internal address.

This way, every time the laptop is in the office it will resolve mail.test.com to the internal IP.  If it is out of the office, it will resolve according to your external DNS settings.