Question : Internet connection

Yesterday I went and picked up a modem from Time Warner Cable. Got home, hooked it all up and nothing. So I call them up and after going over some troubleshooting he tells me there is something wrong with my comp. I'll tell you why. He saw that I was connected and everything should be fine. He had me disconnect the Ethernet cable. Well when we went to Network connections it still showed connected. So I restarted the comp and after it came back up, it still showed connected. Why is this happening? What should I check?

Answer : Internet connection

>> Could this be the problem.

Yes. Especially the Ethernet Controller one.
Looks like most of the Motherboard chipset drivers need to be installed.
And a Video driver.