Question : Cisco VOIP Contact Center - Recording

Does anyone have experiencing with Cisco VOIP - Contact Center Recording .  The company
I worked for recently obtained a quote for software package that will run on a stand alone server and
capture packets.  Tha package includes Keyword spotting capabilities, Screen Agent Screen Recordign, Voip Logger for passive recording, Channel License for passive recording, 8-day training.  The quote
was close to $250,000.  Can you recommend a good company that offers this type of software at a much discounted rate ?

Regards,

GX T-Com Admin

Answer : Cisco VOIP Contact Center - Recording

You might want to check into this package that our VoIP experts recommend
http://www.telrex.com/
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