Question : Cisco Softphone 1.3(4) Active Directory and Call Manager 4.0

I don't see any documentation on cisco softphone in working with Call Manager when you use Active Directory integration. When I click in the advanced tab of the softphone after doing the active directory integration, I can't select lines anymore. Also the username and password format, would it be the same as that of windows 2000? I have the Enable CTI Application Use checked in Call Manager 4.0.

Answer : Cisco Softphone 1.3(4) Active Directory and Call Manager 4.0

Also found this:


There are no new schema changes to support Active Directory 2003 so the
same CallManager plug-in and procedures used to integrate with Active
Directory 2000 should be followed.

Before integrating with Active Directory 2003, customers should execute
the avvidADPrep.1-0-3 script to diagnose and correct the labeledURI
schema definition issue in AD 2000. This script and corresponding readme
file are available on Cisco.com at the following locations:

For CallManager 3.3(3): www.cisco.com/cgi-bin/tablebuild.pl/callmgr-33
For CallManager 4.0(1)sr2:
www.cisco.com/cgi-bin/tablebuild.pl/callmgr-40
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