Microsoft
Software
Hardware
Network
Question : How to modify a Call Hander in Cisco Unity 7.0(2) to automatically transfer to a external number if no one picks up
I currently have a Call Handler that is configured to ring a hunt pilot, if no one answers it goes to voicemail, and the message is distributed to the staff via public distribution list. The line group for this hunt pilot is configured to ring for 20 seconds. What I want to happen is instead of the call handler going to voicemail, I want it to automatically transfer the call to an external number. When a caller calls in, I still want the call handler to ring the hunt pilot, but then automatically transfer to an outside number if no one answers. I don't want to go to voicemail like it does now. Any Idea how to change this? Thanks.
Answer : How to modify a Call Hander in Cisco Unity 7.0(2) to automatically transfer to a external number if no one picks up
Yep thats right you should be able to set the forward hunt no answer field like hus1984 said to your external number with the correct CSS on it.
Random Solutions
Win ME / XP network setup problems
Load Balance NICs for Server on WAN side of Router
Email blocked?
Force all workstations to lock
Log Incoming Email on abc usr
how to configure an access-list in cisco router?
email excel sheet as attachment using Sendmail
A2Billing cannot connect to asterisk manager
CSU/DSU with Ethernet LAN
DHCP and LWAPP across VPN tunnel