The final problem was a set of minor settings in several places.
1. IEC needed to be turned off for both the administrator and all users. (not just for admins)
2. The firewall needed to be turned off in the domain profile, the private profile, and the public profile. (not just the domain profile)
3. In Symantec Endpoint Protection Proactive Threat Protection had to be removed from the install. (not just turned off)
Thanks for your help.