Question : steps on setting up a shoretel vmware setup for training purposes

trying to learn the system and he best way for me to do that is from scratch and look at all the options to set up phantom phones and acd, ars, etc....

I'm not sure if you can I did a few google searches on it and I've seen a few ppl say they have done it.

Now if it can hard part need to find where I cane download the shoretel software and if I need a licence or not or if I can even get that far hehe

Thanks

Answer : steps on setting up a shoretel vmware setup for training purposes

Ritztech,

Looks like the only place your going to be able to get Shoretel ACD software from is Shoretel directly. You'll want to email [email protected]om  for access.

Below is a link which runs through the VMware configuration your requesting.
http://communities.vmware.com/message/169059;jsessionid=D65DE9049FF152558EEEED2507FD8609

Hope this helps.

Cheers,
Eric