According to Microsoft support, our users of Outlook 2007 cannot update the global address list in Exchange 2007 because we do not have a DNS entry internally pointing to our Exchange. I tried to create following their suggestions:
1. Logon DNS server, click Start, click Run, type dnsmgmt.msc, click OK.
2. Right click on the "Forward lookup zone", and choose New Zone .
3. Mark the zone as "Primary", and do not check the option "Store the DNS zone in Active Directory".
4. Fill in the zone name as "ourcompany.org". You may choose "none" in dynamic update.
Second, create a DNS record for ourcompany.org.
1 After the external DNS zone has been created, right-click the DNS zone on the same DNS management console.
2. Click New Host to add an A record.
3. Type the record name mail.ourcompany.org, and specify the internal IP address for the CAS server, click OK to add the record.
Once this was set up on the DNS, none of the users could get to our home page http://www.ourcompany.org. Also, we still could not ping (as their recommended test) mail.ourcompany.org after the DNS entries were made and users of Outlook 2007 still could not update the global address list in Exchange 2007
Was this DNS record set up correctly? Is there anything that we could do to allow users to get to our web site?
Thanks for any help that you can provide.
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