Question : Setting IP Address

My Dad has this copier at his place of employment.  recently he had to change routers, and it assigned new IP's to everything.  In the past he has had people come out and configure this all for him, but being a fair distance away, he is trying to learn some of this himself.

all was going well, until he got to this copier.  since the change, they can no longer print to it.  I have been trying to get him through this, but we have been unable to find out where to set the IP address in this copier.  I have been searching all over trying to find something online to tell how to do this, but all I find is information about some extra software installed on a PC to do this.

does anybody know if there is a way to do this on the copier.  I know most other copiers i have ever dealt with have this ability, but he has been unable to find it, and he is two hours away from me so i cannot pop out and see what is going on.  HELP!!

Answer : Setting IP Address

Another option would be to login to the router and assign a static IP Address to the copier.  When setting an IP Address straight from the copier, there is still a chance the router can assign the same IP Address to another computer, therefore causing the printer to have an IP Address conflict with another device.  This might be what's going on.  My other guess is that the copier is trying to pull an IP Address from a range other than the router is using.  For example, the router might be assigning addresses from the 192.168.0.1 - 192.168.0.100 range, when the copier has something like a 192.168.1.3 address.  In this case, the computers won't be able to see it without some tweaking.  

Can you get the Brand and Model # (including version, if applicable) from him and let us know?

Can you also find out the default gateway his computer is using?  
1.  Go to Start Menu
2.  Go to Run
3.  Type "cmd" and click OK
4.  In the black box, type "ipconfig" and press Enter
5.  Let us know what it says for default gateway

Meanwhile, I'm sure a few of us will be looking for a manual for that copier.   There's probably a System menu with a TCP/IP Config screen (or something similar).      :)