Question : email provider delema

Currently we are using outsourced email. We have had so many problems with the outsourcing that we have ordered hardware and software to setup our own email. Until that is accomplished we have a serious problem.

If we use the outsourced smtp server for outgoing mail some of our clients do not receive the email and have told us it is our problem to correct that their email is working for everyone but us.

I have set up our own smtp2 server to send mail and all of our clients can recieve our email. However, using our smtp2 server we cannot send email to other members of our company or to oursevles. The logs on our smtp2 server show that the email has been sent but it never is recieved by our company.

example: I send an email to myself. Our smtp2 server shows the email has been sent. No errors in my outlook or on the smtp2 server. I never receive the email I sent.

Any suggestion on a short term solution. I need something working by monday.

Answer : email provider delema

I see, your problem lies in the SMTP2 Outbound server since you can receive emails from hotmail with no problem.

since SMTP2 is your server , i think that fusemail SPAM filter is blocking your SMTP Outbound server and is identifying it as SPAM. to make sure of that, you need to do the following:

1- Contact FuseMail
2 - Open - www.spamhaus.org and then use it to identfy if your IP address has been reported as SPAM if yes, use the site to remove your listing from the SPAM list., i think that the powerful SPAM Filters at Fusemail is blocking your SMTP Server, it happens.