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Question : Random Disconnect Clients W2K3 Termal Server Sesssions- getting Event ID 1041
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Hello, Some users are ramdomly being disconnected from W2K3 Terminal Server. The Event Viewer shows the following whenever this happens: "Autoreconnect failed to reconnect user to session because authentication failed. (0x0)" The event id is 1041. When I web to help and support I get the following:Details Event ID: 1041 Source: TermService We're sorry There is no additional information about this issue in the Error and Event Log Messages or Knowledge Base databases at this time. You can use the links in the Support area to determine whether any additional information might be available elsewhere.
These users are within ther expiration and renewel period I have checked this out. All CALS are device type. Can someone help me resolve this issue? Thank you in advance. Joseph
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Answer : Random Disconnect Clients W2K3 Termal Server Sesssions- getting Event ID 1041
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Using Terminal Services Configuration 1. Open Terminal Services Configuration. 2. In the console tree, click Connections. 3. In the details pane, right-click the connection for which you want to modify time-out settings, and then click Properties. 4. On the Sessions tab, above End a disconnected session, select the Override user settings check box. This allows you to configure time-out settings for the connection. 5. Configure the following time-out settings as appropriate:
In End a disconnected session, select the maximum amount of time that a disconnected session remains on the server. When the time limit is reached, the disconnected session ends. When a session ends, it is permanently deleted from the server. Select Never to allow disconnected sessions to remain on the server indefinitely. In Active session limit, select the maximum amount of time that a user's session can remain active on the server. When the time limit is reached, either the user is disconnected from the session or the session ends. When a session ends, it is permanently deleted from the server. Select Never to allow the session to continue indefinitely. In Idle session limit, select the maximum amount of time that an idle session (a session without client activity) remains on the server. When the time limit is reached, either the user is disconnected from the session or the session ends. When a session ends, it is permanently deleted from the server. Select Never to allow idle sessions to remain on the server indefinitely.
Notes
To open Terminal Services Configuration, click Start, click Control Panel, double-click Administrative Tools, and then double-click Terminal Services Configuration
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