Question : Unity Connection MWI off

Unity Connection is Turned on in Port group and users the box to to enable is checked but the
status show checked.

How do I solve this issue.

Answer : Unity Connection MWI off

could you please post your show run?

and the ephone configuration for MWI will be
ephone-dn xx
number 8000 secondary 8001
mwi on-off

also post the screen shot from unity connection