Question : Cisco VOIP forwarded voicemails - cannot complete your call

I am using Cisco Unity version 4.2 and CallManager version 5.  Voicemails are being stored on our Exchange email server within our AD domain.

I have a user who attempts to forward a voicemail which at first seems to happen but then the voice prompt tells him that "the system is unable to complete your call".

I am not even sure how to approach this issue.  Help please.

Answer : Cisco VOIP forwarded voicemails - cannot complete your call

yes you compare with other users


thanks.