Question : VOIP, Symantec VPN Client, Symantec Gateway Security 360R Appliance

Configuration is Qwest DSL, into Actiontec GT701 DSL Modem, into Symantec Gateway Security 360R Appliance, into NEC VOIP Server.  Using Symantec VPN Client.  VPN seems to work fine, as I can Ping one address of the NEC VOIP Server 192.168.0.10.  However, when I lauch the NEC SP30 Softphone, it fails to connect to the server, and gives an error message that it "registration with the server failed".  Also, I cannot Ping the other address of the NEC VOIP Server, 192.168.0.11.  Has anyone made this combination of parts work to establish an SP30 Softphone connection, to an NEC VOIP Server?

Answer : VOIP, Symantec VPN Client, Symantec Gateway Security 360R Appliance

hi again

sorry are u using virtual interface to connect to the vpn server, if yes then you need to change the netwotk inteface for the softphone to use the virtual interface not the physical.


thanks.