Question : Error 1396 - The Target Account Name is incorrect

I have a user that cannot net use to a network share from his normal workstation, but can successfully perform that action from other workstations.  

The user and workstation are both members of the proper domain and nothing has been done administratively to prevent that workstation from accessing the target server or share.

The user and workstation both successfully attach to other shares offered up in the domain.

The resulting error message is system error 1396: Log in failure: The target account name is incorrect.

We have had the machine quit and rejoin the domain as some reference on the Microsoft support site indicates that the problem can be caused by out-of-sync credentials.  But this had no effect.  The other big listed cause is Active Directory Replication that hasn't completed.  But we run a small operation and, besides, other machines don't exhibit the problem.

There is an error reported in the System event log that seems applicable, but doesn't make much sense to me; I'm betting it will make a lot of sense to someone here.  Note that this message doesn't get generated in direct response to the attempt to do the net use, so this may be a red herring.  I'm including the information on the chance that it is important to finding the solution to the problem.

"The kerberos client received a KRB_AP_ERR_MODIFIED error from the server {machine name}$. This indicates that the password used to encrypt the kerberos service ticket is different than that on the target server." (More text not reproduced here for brevity's sake.)

Note that the {machine name} I list above has a real machine name listed in the message with the indicated $ appended.  That indicated machine is not a server that is involed in any way with our Active Directory services.  In fact, it's simply a Windows XP Pro workstation that is used by another user.  I have no idea why it would be involved in this problem.

Does anyone have any suggestions?

Answer : Error 1396 - The Target Account Name is incorrect

PAQed with points refunded (250)

DarthMod
Community Support Moderator