Question : Cisco MWI stays on red after voice mail is deleted

I have a problem with Cisco Unity Express Version 4.1 with MWI when I recieve voice mail for all my users the MWI stays red on the phone and does not go off.

Below is run configure

!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname SCL2851
!
boot-start-marker
boot-end-marker
!
no logging buffered
enable secret 5 $1$vxe1$LGY2a7paEmN8bUPsp332s0
!
no aaa new-model
!
resource policy
!
clock timezone London 0
clock summer-time London date Mar 30 2003 1:00 Oct 26 2003 2:00
network-clock-participate wic 0
!
!
ip cef
ip dhcp excluded-address 10.103.255.30 10.103.255.254
ip dhcp excluded-address 10.103.248.200 10.103.248.254
!
!
!
isdn switch-type basic-net3
!
voice-card 0
 no dspfarm
!
!
!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 h323
 sip
  registrar server expires max 3600 min 3600
!
!
voice class codec 1
 codec preference 1 g711ulaw
!
!
!
!
!
!
!
!
!
!
!
!
voice translation-rule 1
 rule 1 /^455082/ /208/
!
voice translation-rule 9
 rule 1 /^911$/ /911/
 rule 2 /^9\(.*\)/ /\1/
!
!
voice translation-profile Incoming
 translate called 1
!
!
!
!
username level15
username citylearning privilege 15 secret 5 $1$Z5bE$C02bQvdO4KDOBnyaAcBK20
!
!
class-map match-all L3-to-L2_VoIP-Cntrl
 match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
 match ip dscp ef
class-map match-all SIP
 match protocol sip
class-map match-all RTP
 match protocol rtp
!
!
policy-map EthOut
 class RTP
policy-map output-L3-to-L2
 class L3-to-L2_VoIP-RTP
  set cos 5
 class L3-to-L2_VoIP-Cntrl
  set cos 3
!
!
!
!
!
interface GigabitEthernet0/0
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 description $ES_LAN$
 no ip address
 no ip mroute-cache
 duplex auto
 speed auto
!
interface GigabitEthernet0/1.20
 description ** Data VLAN **
 encapsulation dot1Q 20 native
 ip address 10.103.248.254 255.255.0.0
 h323-gateway voip interface
 h323-gateway voip bind srcaddr 10.103.248.254
!
interface GigabitEthernet0/1.100
 description ** Voice VLAN **
 encapsulation dot1Q 100
 service-policy output output-L3-to-L2
!
interface BRI0/0/0
 no ip address
 isdn switch-type basic-net3
 isdn overlap-receiving
 isdn tei-negotiation first-call
 isdn point-to-point-setup
 isdn incoming-voice voice
 isdn send-alerting
 isdn sending-complete
 isdn outgoing-voice info-transfer-capability 3.1kHz-audio
 isdn static-tei 0
!
interface BRI0/0/1
 no ip address
 isdn switch-type basic-net3
 isdn overlap-receiving
 isdn point-to-point-setup
 isdn incoming-voice voice
 isdn send-alerting
 isdn sending-complete
 isdn outgoing-voice info-transfer-capability 3.1kHz-audio
 isdn static-tei 0
!
ip route 0.0.0.0 0.0.0.0 GigabitEthernet0/1.20
!
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:
!
!
!
tftp-server flash:P00307020200.sbn
tftp-server flash:P00307020200.bin
tftp-server flash:cmterm_7920.4.0-02-00.bin
tftp-server flash:P00307020200.sb2
tftp-server flash:P00307020200.loads
tftp-server flash:S00104000100.sbn
!
control-plane
!
!
!
voice-port 0/0/0
 input gain -3
 output attenuation 5
 compand-type a-law
!
voice-port 0/0/1
 input gain -3
 output attenuation 5
 compand-type a-law
!
!
!
!
dial-peer cor custom
 name internal
 name local
 name domestic
 name international
 name 900
 name 976
!
!
dial-peer cor list call-internal
 member internal
!
dial-peer cor list call-local
 member local
!
dial-peer cor list call-domestic
 member domestic
!
dial-peer cor list call-international
 member international
!
dial-peer cor list call-900
 member 900
!
dial-peer cor list call-976
 member 976
!
dial-peer cor list user-internal
 member internal
!
dial-peer cor list user-local
 member internal
 member local
!
dial-peer cor list user-domestic
 member internal
 member local
 member domestic
!
dial-peer cor list user-international
 member internal
 member local
 member domestic
 member international
!
dial-peer cor list user900-internal
 member internal
 member 900
 member 976
!
dial-peer cor list user900-local
 member internal
 member local
 member 900
 member 976
!
dial-peer cor list user900-domestic
 member internal
 member local
 member domestic
 member 900
 member 976
!
dial-peer cor list user900-international
 member internal
 member local
 member domestic
 member international
 member 900
 member 976
!
!
dial-peer voice 1 pots
 description ** BRI pots dial-peer **
 destination-pattern 911
 port 0/0/0
 forward-digits all
!
dial-peer voice 2 pots
 description ** BRI pots dial-peer **
 destination-pattern 9911
 port 0/0/0
 forward-digits 3
!
dial-peer voice 3 pots
 corlist outgoing call-local
 description ** BRI pots dial-peer **
 destination-pattern 9T
 port 0/0/0
!
dial-peer voice 4 pots
 corlist outgoing call-domestic
 description ** BRI pots dial-peer **
 destination-pattern 91T
 port 0/0/0
!
dial-peer voice 5 pots
 corlist outgoing call-international
 description ** BRI pots dial-peer **
 destination-pattern 9011T
 port 0/0/0
 prefix 011
!
dial-peer voice 6 pots
 corlist outgoing call-900
 description ** BRI pots dial-peer **
 destination-pattern 91900.......
 port 0/0/0
!
dial-peer voice 7 pots
 corlist outgoing call-976
 description ** BRI pots dial-peer **
 destination-pattern 91976.......
 port 0/0/0
!
dial-peer voice 8 pots
 description ** BRI pots dial-peer **
 translation-profile incoming Incoming
 incoming called-number .
 direct-inward-dial
 port 0/0/0
!
dial-peer voice 9 pots
 description ** BRI pots dial-peer **
 destination-pattern 911
 port 0/0/1
 forward-digits all
!
dial-peer voice 10 pots
 description ** BRI pots dial-peer **
 destination-pattern 9911
 port 0/0/1
 forward-digits 3
!
dial-peer voice 11 pots
 corlist outgoing call-local
 description ** BRI pots dial-peer **
 destination-pattern 9T
 port 0/0/1
!
dial-peer voice 12 pots
 corlist outgoing call-domestic
 description ** BRI pots dial-peer **
 destination-pattern 91T
 port 0/0/1
!
dial-peer voice 13 pots
 corlist outgoing call-international
 description ** BRI pots dial-peer **
 destination-pattern 9011T
 port 0/0/1
!
dial-peer voice 14 pots
 corlist outgoing call-900
 description ** BRI pots dial-peer **
 destination-pattern 91900.......
 port 0/0/1
!
dial-peer voice 15 pots
 corlist outgoing call-976
 description ** BRI pots dial-peer **
 destination-pattern 91976.......
 port 0/0/1
!
dial-peer voice 16 pots
 description ** BRI pots dial-peer **
 translation-profile incoming Incoming
 incoming called-number .
 direct-inward-dial
 port 0/0/1
!
!
!
!
!
telephony-service
 no auto-reg-ephone
 load 7960-7940 P00307020200
 load 7914 S00104000100
 load 7920 cmterm_7920.4.0-02-00
 max-ephones 96
 max-dn 192
 ip source-address 10.103.248.254 port 2000
 caller-id block code *916
 calling-number initiator
 service phone videoCapability 1
 system message SNCLC
 time-zone 21
 date-format dd-mm-yy
 voicemail 600
 max-conferences 8 gain -6
 call-forward pattern .T
 call-forward system redirecting-expanded
 moh music-on-hold.au
 web admin system name cme secret 5 $1$WQEF$6FnBvKeo44cElD6QxX4JA/
 dn-webedit
 time-webedit
 transfer-system full-consult dss
 transfer-pattern 9.T
 secondary-dialtone 9
 create cnf-files version-stamp 7960 Sep 09 2008 16:42:26
!
!
ephone-dn  1
 number 101
 name IP-Paging1
 paging ip 239.1.1.1 port 2000
!
!
ephone-dn  2
 number 102
 name IP-Paging2
 paging ip 239.1.1.2 port 2000
!
!
ephone-dn  3  dual-line
 number 201
 pickup-group 1
 label 201
 description Finance
 name Finance
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming user900-international
!
!
ephone-dn  4  dual-line
 number 202
 pickup-group 1
 label 202
 description Phil
 name Phil
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming user900-international
!
!
ephone-dn  5  dual-line
 number 203
 label 203
 description Finance2
 name Finance2
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming call-local
!
!
ephone-dn  6  dual-line
 number 204
 label 204
 description Dave
 name Dave
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming user900-international
!
!
ephone-dn  7  dual-line
 number 205 secondary 011424550824
 label 205
 description Sue
 name Sue
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming call-local
 corlist outgoing call-local
!
!
ephone-dn  8  dual-line
 number 206 secondary 4085551005
 label 206
 description User6
 name User6
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming user900-international
!
!
ephone-dn  9  dual-line
 number 207 secondary 4085551006
 label 207
 description User7
 name User7
 call-forward busy 600
 call-forward noan 600 timeout 15
 corlist incoming user900-international
!
!
ephone-dn  10  dual-line
 number 208 secondary 01142455082
 label 208
 description Reception
 name Reception
 call-forward busy 600
 call-forward noan 501 timeout 10
 corlist incoming user900-international
!
!
ephone-dn  12
 number 600
 name VOICEMAIL1
 no huntstop
!
!
ephone-dn  13
 number 600
 name VOICEMAIL2
 preference 1
 no huntstop
!
!
ephone-dn  14
 number 600
 name VOICEMAIL3
 preference 2
 no huntstop
!
!
ephone-dn  15
 number 600
 name VOICEMAIL4
 preference 3
 no huntstop
!
!
ephone-dn  16
 number 600
 name VOICEMAIL5
 preference 4
 no huntstop
!
!
ephone-dn  17
 number 600
 name VOICEMAIL6
 preference 5
 no huntstop
!
!
ephone-dn  18
 number 600
 name VOICEMAIL7
 preference 6
 no huntstop
!
!
ephone-dn  19
 number 800
 name VOICEMAIL8
 preference 7
 no huntstop
 mwi on
!
!
ephone-dn  20
 number 801
 mwi off
!
!
ephone-dn  21
 number 701
 park-slot
!
!
ephone-dn  22
 number 702
 park-slot
!
!
ephone  1
 video
 mac-address 0021.5553.ECFB
 username "fin" password 201
 speed-dial 1 208 label "Reception"
 paging-dn 1
 type 7940
 button  1:3
!
!
!
ephone  2
 video
 mac-address 0021.5553.ECB2
 username "phil" password 202
 speed-dial 1 208 label "Reception"
 paging-dn 1
 type 7940
 button  1:4
!
!
!
ephone  3
 video
 mac-address 0021.5553.E9C0
 username "fin2" password 203
 speed-dial 1 208 label "Reception"
 paging-dn 1
 type 7940
 button  1:5
!
!
!
ephone  4
 video
 mac-address 0021.5553.E70C
 username "Dave" password 204
 speed-dial 1 208 label "Reception"
 paging-dn 1
 type 7940
 button  1:6
!
!
!
ephone  5
 video
 mac-address 0021.5553.E724
 username "Sue" password 205
 speed-dial 1 208 label "Reception"
 paging-dn 1
 type 7940
 button  1:7
!
!
!
ephone  6
 video
 mac-address 0021.553F.0D65
 username "user6" password 206
 paging-dn 1
 type 7920
 button  1:8
!
!
!
ephone  7
 video
 mac-address 0021.553F.0DA4
 username "user7" password 207
 paging-dn 1
 type 7960
 button  1:9
!
!
!
ephone  8
 video
 mac-address 0021.5553.DA43
 username "Reception" password 208
 speed-dial 1 201 label "Finance"
 speed-dial 2 202 label "Phil"
 speed-dial 3 203 label "Finance2"
 speed-dial 4 204 label "Dave"
 speed-dial 5 205 label "Sue"
 type 7960 addon 1 7914
 button  1:10
 night-service bell
!
!
!
ephone  10
 vm-device-id CiscoUM-VI1
 button  1:10
!
!
!
ephone  11
 vm-device-id CiscoUM-VI2
!
!
!
ephone  12
 vm-device-id CiscoUM-VI3
 button  1:12
!
!
!
ephone  13
 vm-device-id CiscoUM-VI4
 button  1:13
!
!
!
ephone  14
 vm-device-id CiscoUM-VI5
 button  1:14
!
!
!
ephone  15
 vm-device-id CiscoUM-VI6
 button  1:15
!
!
!
ephone  16
 vm-device-id CiscoUM-VI7
 button  1:16
!
!
!
ephone  17
 vm-device-id CiscoUM-VI8
 button  1:17
!
!
ephone-hunt 1 sequential
 pilot 501
 list 201, 202, 203, 204, 205, 206, 207
 final 600
 timeout 8, 8, 8, 8, 8, 8, 8
 statistics collect
!
!
ephone-hunt 2 sequential
 pilot 502
 final 600
 statistics collect
!
!
!
line con 0
line aux 0
line vty 0 4
 password P@ssw0rd
 login
!
scheduler allocate 20000 1000
ntp master
ntp server 10.103.248.254
!
end

Answer : Cisco MWI stays on red after voice mail is deleted

Missing the following statements now all working
dial-peer voice 4400 voip
 description ==== VOICEMAIL ACCESS ====
 translation-profile outgoing tovm
 destination-pattern 4400
 session protocol sipv2
 session target ipv4:10.103.248.253
 incoming called-number 800T
 dtmf-relay sip-notify
 codec g711ulaw
 no vad