Looking at
http://www-307.ibm.com/pc/support/site.wss/MIGR-70505.html, I believe that version 12.03.2000 introduces support for Intel My WiFi Technology and causes this problem.
I uninstalled this adapter, found a copy of version 12.01.1000 (because that was the version a colleague was using sucessfully), which when installed allows me to connect through my Cisco VPN client.