Question : xp client machine with Bigfix installed cannot access network after appling multiple updates

This is the second machine that we have had this happen to with similar variables. We are evaluating the bigfix asset/patch management system for our clients. We have had some success, but with two machines (one XP sp2 and one 2000 server SP4) after pushing a fixlet with multiple updates the machines began getting really flaky.

After a reboot to clear out flakiness the machines seem to be running fine but they are not able to resolve DNS lookup, nor can they access the network or internet.

I have tried the following:
1. Pinging across to another subnet returns "Destination Host Unreachable"
2. Pinging the default router Destination Host Unreachable
3. ipconfig /release and /renew. DHCP address renews
4. Check the route table via cmd line. Default routes are correct.
5. Uninstalled all the newly installed updates.
6. Uninstalled NIC through device manager rebooted and installed NIC and driver.
7. Uninstalled Bigfix client from the machine. Removed program files

So far none of this has helped me. The device manager is showing the nic as working fine.

With the 2000 server box I reloaded the OS because I needed to get it back up. And everything is running fine with it now.

But now I am just curious enough to look for an answer on the XP box because I really dont need this to happen on my production servers.

I am trying to track down if this is something that Bigfix could have caused or is it just a fluke that its happened to two machines I have been testing the most with.

Any thoughts or suggestions would be greatly appreciated.

5.

Answer : xp client machine with Bigfix installed cannot access network after appling multiple updates

I have reconfigured the machine and am in the Process of testing Bigfix and the processes that I ran prior to the Network failure(applying fixlets), in hopes of finding what killed the network.

Will post any findings, but for the question now, re-image was the only timely exceptable answer.
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