Question : Motorola Motopure H12 bluetooth headset won't charge

Greetings, most esteemed experts!

My wife put her Motorola Motopure H12 bluetooth headset into its charger the other day, but it doesn't seem to be charging. The light on the headset stays red/orange (which means "battery low"), and it never turns green (which means "battery charged").

I tried my mine (same model) in the same charger plugged into the same outlet, and it charges perfectly. Therefore, it appears to be specifically her headset (not the charger or the outlet).

Does anyone have any suggestions on what to try?

Thanks in advance!!
DaveSlash

Answer : Motorola Motopure H12 bluetooth headset won't charge

how old is he headset?

the battery mau be gone.

Maybe send it back to motorola.